Returns & Exchanges
At Trunki, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as your style.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package the Items
Place the original, unworn garments with all tags attached into the shipping box and include your printed return slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.